Improving Patient Outcomes

Bespoke Application & Data Modernisation

Enterprise-grade bespoke solutions that
empower teams to deliver their best.

We understand that having the same objectives doesn’t necessarily mean that you have the same approach. With years of experience in working with Clinical Registries, we will help make sense of the technical complexities, listen to your challenges, and design and deliver a solution that will give you the outcome needed to improve efficiency, visibility and reach your strategic goals.


Simplify the data collection process. Easy to use web interface, data integration, and intelligent data cleansing and standardisation.


Gain the insight and intelligence that you and your teams need to make confident decisions. Bespoke reports and dashboards.


Integrate and sync data for benchmarking. Give yourself a clear birds-eye view to improve patient outcomes.


Leverage best-in-class technology to solve challenges and redefine your approach. We won’t shy away from a challenge.

Delivering Outcomes

Bespoke solutions that enable you to deliver better health outcomes and experiences for all patients.

Capture patient experiences

Streamline and standardise captured data for reliability & confidence.

Treatment & process effectiveness

Determine treatment and procedural effectiveness with the right data & insight at your finger-tips.

Predict patient outcomes

Access intel. to identify factors to predict favourable and unfavourable outcomes

Support distributed teams

Centralise systems to reduce the IT burden on smaller and distributed teams.

Foster Clinical Research

Support and lead improvements in outcomes, patient care and survival.

Benchmark for better outcomes

Access and contribute data to raise the standard of care across the industry.

Governance & Security

Automate and enforce governance and security standards to reduce administrative burden.

On-the-pulse data & insights

Standardise and raise the quality of the data available. Gain access to real-time intel.

Collection & Reporting for finger on the pulse insight.

Data collection of over 200 hospitals across Australia and New Zealand. Bespoke web portal used to upload and centralise data collection. Customised reports and dashboards to assist in determining the clinical effectiveness of treatments/procedures.

Benchmarking for excellence
in patient care and outcomes

Sophisticated bespoke benchmarking solution. Provides reliable and standardised data to benchmark and monitor trends in device failure and revisions, and survival over time. Shared data and insight fosters research to support the improvement in patient care and survival.

We Come Prepared.

Building new secure, fault tolerant and highly distributed software is becoming more and more complex. We all know that building these types of software systems is a non-trivial task.

You are never ‘starting from the beginning’ when you’re working with Playtime, every solution that we deliver is built from a solid baseline of knowledge, expertise, experience, and leverages cutting edge technology to drive the optimal customer outcome. We have best-practice frameworks and standardised development engines in place, for confidence and assurance in every build.

Experience Matters

In a market saturated with technology service providers, experience matters.

We have the wisdom of hard lessons learned and the knowledge of outstanding results. Experience has shown us that it’s not just about understanding the ‘what’, but understanding the ‘why’ – “Why are we taking this approach?” and “Why is this the best strategy?”

Understanding technology, business functions, and organisational change is difficult. IT and business inherently speak different languages, but through experience we can bridge the gap to ensure only success at the end of the day.

PlaytimeX - Application Framework

The PlayTimeX Application Framework is a comprehensive set of code libraries and design approaches that streamline any development process by supercharging the Microsoft .NET Core and Angular frameworks. It provides all of the support required to ensure you don’t get bogged down in the technical details so you can focus on the rest of the functional aspects of the system. It includes a set of Presentation, API and Data Access support services, database and integration hooks, communication layers and the ability to configure, monitor, and control the system.

It can be deployed on premise, or in the cloud, using any of the major cloud providers, such as Azure, AWS, Google, IBM, and more.

Rather than spend client’s money and time on these important services we start designing and building business functionality from day one and our clients love that.

Playtime Squad Model

A Playtime Squad, is a cross-functional team of experts aligned to a customer, and the business outcome. This ensures that we focus on the ‘Why’ (strategic objectives)  vs. the ‘What’ (technology features and functionality), of each solution that we deliver.

Members of the Squad offer a unique perspective, to ensure we take into consideration both technical and non-technical perspectives.

Why is this effective?

  • Efficient communication and collaboration
  • Ensures a holistic approach to every project
  • Fosters a positive culture of teamwork and understanding
  • Breaks down barriers and removes unnecessary distractions
  • Everyone collaborating to achieve a common goal
  • Shared accountability – to themselves and to each other
  • Promotes driving for the best outcome.
Customer Commitment Model

Baked into our DNA is a commitment to our customers. It’s important to establish and to maintain long lasting relationships, and to be a true extension of the team. That’s why we have the Playtime Customer Commitment Model.  Coupled with our squad model, this people centric framework looks past the technical detail of the solution build and adds context, insight and engagement.

Understand our customers, the requirements, challenges, industry, processes and unique attributes. Identify gaps and build relationships.

We promise to deliver on our promises, and make it happen. We will develop, design, build and deliver the solution – rain, hail or shine.

Once the solution has been delivered, we celebrate each success and always strive to ensure that your teams are well equipped to take the steering wheel and build on the momentum they’ve been a part of.

About Playtime Solutions

Playtime Solutions was founded in 2015 by Frank Gigliuto and Peter St Clair. Having worked on several projects together, the pair found their passion in working with, developing and growing smart people.

They formed Playtime Solutions to incubate the best and brightest talent in Australia. As a result, they deliver the best technology solutions to organisations around Australia.

Through the right culture and the delivery of world-class Cloud Native solutions, Playtime Solutions enables people and organisations to uncover their true potential and to unlock their competitive edge.


Playtime Solutions Founded


avg. years of engineering experience


Technical Engineers & Consultants


Customer project satisfaction


solutions delivered


Australian based team

Contact Us

We would love to have a chat about how we can help.
Don’t hesitate to give us a call or send us an email if you are interested in our service offerings.


Main Contact
  • Level 1, 455 Bourke St, Melbourne, VIC, 3000

Get in Touch