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Enhancing Healthcare with On-the-Pulse Benchmarking and Data Insights

This innovative data-driven solution has revolutionised healthcare outcomes by providing timely, reliable, and actionable insights that enhance patient care and operational efficiency.

Challenge

Healthcare success is directly tied to an organised and data-driven system. Ensuring high-quality patient outcomes and experiences relies on having timely access to accurate, reliable, and actionable data. The healthcare provider needed a solution that could monitor, assess, and benchmark clinical, procedural, and patient outcomes—including medical device performance—across its hospital network.

However, the existing systems lacked real-time data collection and robust insights, making it difficult to track trends in treatment success, device performance, and patient outcomes. The challenge was to create a system that not only streamlined data management but also provided real-time access to insights, facilitating confident decision-making and continuous improvement in patient care.

Solution

Playtime Solutions was brought on board to design and implement a secure, scalable, and fault-tolerant web-based data import and benchmarking platform. This bespoke digital solution enabled the organisation to streamline its data management processes and enhance clinical insights.

Key features of the solution include:

  • Bespoke web application for real-time records management, data collection, and intelligent benchmarking.
  • Intelligent data import with automatic cleansing, which improves operational efficiency by reducing manual errors.
  • Customisable dashboards and interactive reports, empowering users to monitor clinical trends and patient outcomes with ease.
  • Data integration and management, allowing the seamless collection and benchmarking of clinical, procedural, and patient-reported outcomes.
  • Built on a secure and scalable platform using Microsoft Azure and Power BI for real-time analytics and robust reporting.

The platform not only delivered data analytics but also ensured high availability and fault tolerance, making it a reliable tool for healthcare professionals.

Outcome 

With this solution, the healthcare provider achieved transformative improvements in both operational efficiency and patient care:

  • Real-time tracking of device performance: The platform enabled the monitoring of trends in device failures, revisions, and survival rates over time, ensuring better oversight of equipment.
  • Enhanced clinical effectiveness: Clinicians could now assess the success rates of various treatments and procedures, facilitating data-driven decisions to improve patient outcomes.
  • Support for continuous research: The platform allowed researchers to collect and analyse data, fostering ongoing improvements in healthcare services.
  • Better patient engagement: By collecting patient-reported outcomes and experiences, the system provided a comprehensive view of the patient journey, leading to enhanced care strategies.
  • Scalability across regions: The solution supported smaller clinical units in underserved states and territories, giving them the tools to benchmark and improve their care delivery.

The easy-to-use, feature-rich web application with customisable reports and dashboards delivered an optimal user experience, supporting confident decision-making across all levels of the healthcare network.

The Customer

The client is a leading healthcare provider delivering patient care across a network of hospitals. They focus on utilising data-driven insights to improve clinical outcomes, procedural efficiency, and patient experiences. With a strong emphasis on innovation, the client sought to implement a scalable, secure, and intelligent data management system to streamline real-time collection, assessment, and benchmarking of clinical and procedural data.

ClientHealthcare ProviderYear2018Share